We ship to most countries within the EU. You can see all currently available destinations at checkout. If you're unsure whether we deliver to your country, please contact us using our contact form or email us at contact@nicoandpouch.com.

UPS Standard delivery usually takes 1–5 business days. Orders are typically processed and dispatched within 24 hours on weekdays.

We ship Monday to Friday. Please note that weekends and Swedish public holidays may affect processing and delivery times.

Shipping costs may vary depending on the destination. The exact shipping cost for your order will be displayed at checkout before you complete your purchase.

Unopened and undamaged products may be returned within 14 days of delivery. We cannot accept returns of opened products or products where the seal has been broken.

Please contact us before returning any products, and we will provide you with return instructions.

You must be at least 18 years old to place an order with Nico & Pouch. By accepting our Terms & Conditions at checkout, you confirm that you meet the minimum age requirement.

The carrier may request valid identification upon delivery. If the age verification cannot be completed, the parcel may be returned at the recipient's expense.